For all issue pertaining to the non generation of the Notif IRN/TAS, kindly provide us with the snap shot (Screenshot) of the House Tracing Screen (Groupage) / Master Tracing Screen (Full Container).

Thanks to note that this will help us to investigate/troubleshoot the issue.
Failure to provide such information may result to your ticket being unattended.

Accessing MASTER TRACING functionality:

1. Menu>Import>Master Tracing
2. Insert Master BL Number / Container Number and click on TRACE CONTAINER

Accessing HOUSE TRACING functionality:

1. Menu>Import>House Tracing
2. Insert House BL Number / Container Number and click on TRACE CONTAINER

Below are the conditions required for the generation of IRN (FCL)

1. Manifest Approved
2. Container discharged
3. Delivery order Issued
4. BOE Cleared by Customs (Delivery Allowed)
5. ICID 

Note : For Groupage Cargo, the following additional conditions should be met : 

6. Delivery Order on Master BL issued (In case of co-loading)
7. Cargo Unstuffed
8. End Of Unstuffing recorded by CFS
9. Manifested Weight / Unstuffing Weight / BOE Weight must tally